Kraken Dev Co

How Customer Experience Shapes AI Shopping Recommendations

Banner featuring the title 'How Customer Experience Shapes AI Shopping Recommendations' with a Kraken logo on the left and a robotic figure in a shopping cart on a laptop keyboard; site krakendevco.com appears bottom-left.

AI Shopping Recommendations Are Becoming More Customer-Focused AI-assisted shopping systems are paying closer attention to customer experience when deciding which businesses to recommend. They are not only looking at what brands say about themselves. They can also use signals from reviews, comparison sites, forums and customer feedback to understand whether a business is likely to […]